DELIVERY TIMES AND METHODS
Estimated shipping times for available items:
In Italy: 1 – 3 working days (Monday - Friday)
In Europe: 1 – 5 working days (Monday - Friday)
During the sale or promotion period, shipments may require longer processing times than usual, which in any case do not exceed seven (7) working days from the date of receipt of payment and/or order confirmation.< /p>
RIGHT OF WITHDRAWAL/RETURN
Users have the right to withdraw from the sale concluded with iaforte.com, without any penalty within 14 days of receiving the purchased products. The only costs borne by the Customer are those of any credit insurance in case of cash on delivery to the courier and return of the purchased products, unless the Seller has expressly exempted him from such costs at the time of purchase. The Customer will be responsible for shipping.
Instructions for the withdrawal/return procedure
The customer who intends to exercise the right of withdrawal must compulsorily communicate it to www.iaforte.com send an email to resi@iaforte.com notifying the seller, for the effects of art.49 ss of the Consumer Code, the exercise of the right of withdrawal from the sales contract.
After sending the return request, iaforte.com will send the customer, via email, confirmation of acceptance of the return and will start the return procedure by sending a message to the customer with the instructions to be able to do so. have the return shipment made.
Once the confirmation email has been received, the customer must send the items to be returned to:
at his own expense and under his own responsibility, no later than 14 days from acceptance.
CAMELIA SRL,
Via antonio d'auria 43, 80048 Sant'anastasia (NA).
The customer is required to package the return package in accordance with the best practices as received from the seller and use a courier of his choice, under penalty of nullity of the withdrawal. We remind you that it is not possible to make more than one return/withdrawal for the same order. In the case of multiple items to be returned from the same order it is necessary to indicate and send them all in the same return/withdrawal.